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PAYMENT METHODS
Credit card through PayPal. (U.S. orders only)
We will send you an invoice with a link to a secure PayPal site to make payment.
You do not need a PayPal account to make payments through PayPal.
Credit card orders are subject to a 3.1% order processing fee.
No orders leave the warehouse until the credit is approved and the order is paid in full.
Bank Wire Transfer (all export orders)
We will email you an invoice with your order details and our banking information for the bank wire transfer.
No orders will leave the warehouse until payment is made in full.
Terms
Terms are given for large-quantity orders only. PayPal may offer special credit terms at checkout.
30-day terms are available after you have established an order history with our company.
30-day terms are reserved for large-volume accounts only.
We will require a credit check and acceptance by our insurer.
RETURNS RHINO BOOTS ONLY
All sales are final except in the rare event of the manufacturer’s defect.
Visit our page describing our manufacturer’s warranty .
In the unlikely event of a return because of a manufacturer’s defect, the customer must obtain an RA #.
We will need pictures and a description of the problem e-mailed to us before we decide whether or not to issue an RA#.
Email us at: customerservice@atlanticsurplus.com
When we receive your return, our experts will examine the footwear to determine if the damage was caused by a manufacturer’s defect or from customer abuse or wearing the footwear in an environment it was not designed for.
RETURNS USED CLOTHING & USED JEANS
All sales of used clothing are final. There are no returns, exchanges, credits, or refunds.
If we have made a mistake in your order, we will correct the problem at our expense.